Human QA auditors listen to a handful of calls, fill a scorecard on Excel, and send it up the chain three days late. Meanwhile, your 300 agents make 10,000 calls a day that nobody hears. We audit every single one, in 24 hours, for less than the cost of one auditor.
A team of 3 QA auditors can listen to about 150 calls a week. Your agents make 50,000. You are sampling 0.3% of your own operation and calling it quality control.
We do not replace your QA team. We give them coverage, speed, and objectivity they could never afford on their own.
Every single call scored across six dimensions. Every agent ranked. Every lead source benchmarked. No sampling, no selection bias, no blind spots.
Upload recordings by end of day. Dashboard, agent scorecards, and coaching flags are ready by the next morning's team huddle.
Delivered at roughly one-fifth the cost of a human QA team. And unlike humans, it does not take leave, get tired, or quietly drift in scoring standards.
We start delivering value in week one. No six-month deployment, no Salesforce integration required to begin.
Drop call recordings via API, SFTP, or shared folder. Any Indian language, any accent, any dialer.
Whisper-powered pipeline tuned for Hindi, Hinglish, Tamil, Telugu, Bengali, and regional accents. Junk filtering included.
Six-dimension quality scoring: script adherence, product knowledge, price handling, process, tone, objection handling.
Dashboard, flagged calls, per-agent coaching notes and recommendations, delivered to your sales leader every morning.
Our pipeline filtered 74 junk recordings (voicemails, garbled audio, transcription failures), audited the remaining 66 actual conversations across six quality dimensions, ranked every agent, benchmarked every lead source, and delivered a full interactive dashboard the next morning. Here is what the sales leader woke up to.
Three layers: team-wide summary, agent-level scorecards, and individual call audits with transcripts and coaching flags. This is what you will see every morning.
View the sample report →Not a platform you have to learn. A report your sales leader actually reads over their first coffee.
Conversion funnel, six-dimension quality scores, lead source ranking, critical gaps, and what is working well across the floor.
Per-agent ranking and grading. Strengths, specific gaps, and every call flagged for coaching with the exact issue named.
Full transcript, AI summary, six-dimension scores, positives and improvements for every single call. Drill-down at will.
Three to five specific interventions prioritised by impact. Ready to ship to your training team, no interpretation needed.
Quality score broken down by lead source, so you can stop spending on channels that bring low-intent traffic into your dialer.
Mis-selling, script deviation, and regulatory risk surfaced automatically, before they become an RBI or SEBI audit finding.
If you run an outbound floor with 50+ callers and a QA problem you are tired of pretending to solve, we were built for you.
Mid-sized outbound operations for BFSI, insurance, D2C, and edtech
High-volume student acquisition teams under compliance pressure
Regulated outbound teams that cannot afford a compliance incident
Inside-sales floors selling to small businesses across India
No annual contract lock-in. Month-to-month pilot so you can prove the value to your leadership before committing. Pricing is custom, based on your call volume and scoring complexity.
Up to 10,000 calls audited monthly. One unified dashboard. Dedicated onboarding. Month-to-month, cancel anytime. API access, custom scoring rubrics, and white-glove support available on enterprise plans.
Two ways to evaluate: run the self-serve demo at /bulk-audit, or book a 30-minute walkthrough to see a full team audit on your own recordings.
Share ten anonymised recordings from your floor. We will audit them overnight and walk you through exactly what your human QA team is missing, in a 30-minute call. No pitch deck. No slides. Just your data, on your dashboard.