BPO India

BPO Call Transcription India Hindi Call Center Transcription

AI-powered transcription for Indian BPO and call center recordings. Hindi, Hinglish, and 10 Indian languages.

⚡ Transcribe a Call Free

Bolo Aur Likho is a free AI transcription tool that converts Indian BPO and call center recordings into searchable text. It handles Hindi, Hinglish, Tamil, Telugu, and 7 other Indian languages used in domestic call centers.

India's BPO industry processes millions of customer calls daily. Whether your team handles insurance claims in Hindi, tech support in Hinglish, or customer service in Tamil, transcription is essential for quality monitoring, compliance, dispute resolution, and agent training. Most global transcription tools are built for English call centers Bolo Aur Likho is built for Indian ones.

Why BPO Teams Need Call Transcription

How It Works

1

Export call recordings

Export recordings from your dialer (Ozonetel, Knowlarity, Exotel, Ameyo, or any system that saves MP3/WAV files).

2

Upload to Bolo Aur Likho

Upload individual call recordings at boloaurlikho.com. Select Hindi or the appropriate language.

3

Get transcript + AI analysis

Receive the full transcript with AI summary, key points, and sentiment analysis. Copy or download for your records.

Processing hundreds of calls daily? Our Enterprise solution offers bulk API access, automated quality scoring, compliance checks, and agent performance analytics purpose-built for Indian tele-sales and BPO teams.

Indian Languages in BPO

Domestic Indian BPOs increasingly serve customers in their native languages. Bolo Aur Likho supports the languages that matter most for Indian call centers:

Hindi and Hinglish calls
Tamil customer service
Telugu support calls
Bengali telemarketing
Marathi service calls
Kannada support (Bengaluru)
Gujarati business calls
Malayalam customer calls

Accuracy for Call Center Audio

Call center audio is challenging: phone line compression, background noise, fast speech, and overlapping speakers all affect accuracy. On our benchmark tests, Hindi BPO call recordings achieve approximately 15.8% WER meaning about 84 out of 100 words are correct. Clean phone audio (single speaker, quiet environment) achieves 8-10% WER. Our enterprise solution applies noise reduction and adaptive processing to push accuracy higher.

Transcribe Your First Call Free

Upload any call recording. Hindi, Hinglish, Tamil, Telugu, and more. No signup.

Try Now Free →

Frequently Asked Questions

Can Bolo Aur Likho transcribe Indian BPO call recordings?
Yes. It transcribes BPO recordings in Hindi, Hinglish, and 10 Indian languages. For bulk processing, the enterprise solution offers API access and AI quality auditing.
How accurate is call center transcription in Hindi?
Clean phone audio: ~8-10% WER. Noisy call center environments: ~15-16% WER. The enterprise solution applies noise reduction to improve accuracy.
Does it work with Hinglish BPO calls?
Yes. Most Indian BPO calls mix Hindi and English naturally. Bolo Aur Likho handles this Hinglish code-switching natively.

Related Pages

Sales Call Transcription Customer Service Transcription Enterprise AI Call Auditing Accuracy Benchmarks Hindi Speech to Text Hindi Call Recording Guide